Remplacement of Residente Card

  (Lost, Stolen or Damaged)


Foreigners who have suffered the theft, loss or destruction of their resident card abroad (outside of Mexican territory), may request the replacement of the card.


1. Fill out the Application Download

2. Valid Passport (book passport) original and one copy, you must have copy from the first, last and all pages in which you have visas or stamps.

3. If you are not a US citizen, you must provide your legal residence (green card, US valid visa multiple entries, I-797, I-20, DS-2019 advance parole, etc).

4. One color picture, passport size, front view and white background (recent and without glasses).

5. Original and copy of the official police report that states the Resident Card of Mexico was lost, stolen or damaged.

6. Original of the Resident card it was only a partial destruction. In the case that your card was lost or stolen, bring a copy if you have.

7. Application processing fee $36.00 US dollars. We only accept cash and Money Order. Please note that in case of refusal of visa, the payment is not refundable. We recommend that before submitting your application, you verify your documentation is complete.

Once you have gathered all the required documentation for the visa application process, you must send an email to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo., stating your full birth name, phone number, personal email of the applicant and the type of visa you wish to apply for.  Upon receiving this information, we will review it and assign you an appointment (one per person) at the earliest possible date. Please note that the approximate wait time to receive a reply to your email is one to three business days.

The day of your appointment, your documents will be reviewed and in some cases, we may request additional documentation that can vary depending on the applicant’s personal situation.

Once the documents are approved, the consular office will send the documents to the Mexican Immigration (INM) in order to obtain instructions to issue or not a Visa for the foreigner.

Be advised that the process time is around 10 business days. If you are coming to San Diego for the sole purpose of obtaining the Mexican visa, we encourage you to plan a minimum stay of one to ten days.

We recommend that you do not purchase your travel tickets until the proper visa is obtained.

The Mexican visa gives you the possibility of travelling to the country. The entry into Mexican territory depends on Mexican immigration authorities at the port of entry.

For your convenience, if you do not speak English and/or Spanish you must be accompanied by an interpreter.